Frequently Asked Questions
Everything you need to know about your Omega Amsterdam experience.
What is the typical shipping time for orders within Europe?
Orders within the Netherlands are typically delivered within 1-2 business days. For the rest of Europe, please allow 3-5 business days for your premium garments to arrive.
How can I return an item if it doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, Omega Amsterdam is committed to conscious fashion. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure high quality with a lower environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), iDEAL, PayPal, and Klarna for flexible 'buy now, pay later' options.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our slim-fit collections or choosing your standard size for relaxed fits.
Do you offer international shipping outside of the EU?
Yes, we ship worldwide. International shipping rates and delivery times vary by destination and will be calculated automatically at checkout.